Data Protection Act

Otley Courthouse is a registered data user. Names and addresses are held on computer only with the express consent of our customers. We use this information to send you newsletters, appeals and details about forthcoming events and performances at Otley Courthouse.

More information is available in our Privacy Policy

Privacy Policy

This privacy policy sets out how Otley Courthouse uses and protects any information that you give Otley Courthouse when you use this website and/or book tickets.

Otley Courthouse is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Otley Courthouse may change this policy from time to time by updating this page.  This policy is effective from 1 May 2018.

We may collect the following information:

name and title

contact information including email address

demographic information such as postcode, and programme preferences

other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and for the following reasons:

Internal record keeping.

Specific information for an event for which you have purchased tickets.

We may use the information to improve our products and services.

We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.

We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties* or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Otley Courthouse, Courthouse Street, Otley, West Yorkshire, LS21 3AN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.  The email address for Otley Courthouse is admin@otleycourthouse.org.uk